Veteranclaims’s Blog

September 18, 2011

VAOIG Finds Excessive Disability Claim Error Rates at VARO-NewYork, VARO-Columbia, VARO-Buffalo, VARO-Hartford, VARO-Seattle

There seems to be a problem with the individual links below, so here is the VAOIG Report page link:
http://www.va.gov/oig/publications/reports-list.asp

From the main report page you can find the individual reports.

Inspection of the VA Regional Office New York, NY
Summary at Report Number 11-00516-240, 7/28/2011 | Full Report (PDF)
VA Regional Office (VARO) New York: “Overall, VARO staff did not accurately process 30 (31 percent) of the 98 disability claims we reviewed.”

Inspection of the VA Regional Office Columbia, South Carolina
Summary of Report Number 11-00236-257, 8/24/2011 | Full Report (PDF)
Columbia VARO: “Overall, VARO staff did not accurately process 33 (32 percent) of the 104 disability claims reviewed.”

Inspection of the VA Regional Office Buffalo, New York
Summary of Report Number 11-00523-258 , 8/25/2011 | Full Report (PDF)
Buffalo VARO: “Overall, VARO staff did not correctly process 32 (32 percent) of the 101 disability claims reviewed.”

Inspection of the VA Regional Office Hartford, Connecticut
Summary of Report Number 11-00514-264, 9/7/2011 | Full Report (PDF)
Hartford VARO: “Overall, VARO staff did not accurately process 28 (28 percent) of the 100 disability claims we reviewed.”

Inspection of the VA Regional Office, Seattle, Washington
Summary of Report Number 11-00515-266, 9/8/2011 | Full Report (PDF)
Seattle VARO: “Overall, staff did not accurately process 34 (28 percent) of the 120 disability claims reviewed.”

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